Ensure that feature access / system short codes desired for use with Android applications do not include pound/hash "#" symbol because the Android API does not allow inclusion of the pound/hash "#" symbol.

 

 User Administration

 

Use the comma "," symbol to insert a short pause during dialing. This is particularly useful when making preference settings such as voicemail and audio conferencing rules. For example, you might enter 4085551212,,12345,98765 for your voicemail/1xSpeech preference setting if your voicemail remote access employs the following parameters:

 

Voicemail Remote Access: 408-555-1212

Voicemail Account Number: 12345

Voicemail Password: 98765

 

 User Administration

 

Use the semi-colon ";" symbol to insert an indefinite wait during dialing. This wait will cause the Android dialer to wait for user action prior to continuing with the dial string. This is particularly useful when making preference settings which may require additional input during the call. For example, you might enter 4085551212;12345 if you have a personal audio conference host code which you generally use for audio conference calls if your conference bridge employs the following parameters:

 

Conference Bridge Remote Access: 408-555-1212

Conference Bridge Host Code: 12345

 

You can administer the conference setting to include a semi-colon just before your conference host-code. This will cause the Android dialer to give you an option to send the additional digits during the call or alternatively give you the option you to cancel the dialing sequence, prior to sending your host code, by pressing the Android back arrow button. This could allow you to enter an alternative conference bridge ID if you are joining another person's conference on the same conference bridge.

 

 User Administration

 

Use the semi-colon ";" symbol at the end of your preference settings for Dial Via Office Phone if you wish to preview the desired telephone number to call and confirm prior to actually completing the phone call via the office phone system. Alternatively, you may choose to use comma "," symbol to insert a pre-defined delay for preference settings. Various systems work in verying ways so it may require some tinkering to determine how many commas to use for any particular purpose.

 User Administration

 

Ensure that preference settings for Dial Extension, Dial Local, Dial Long Distance, and Dial International are properly configured using necessary remote access numbers, line/trunk access codes, ARS/route selection codes. Consider using comma and/or semi-colon as desired with these settings.

User Administration

FOR TelecoAV: Access the "Dial Plan" option settings via the Android Menu button while viewing the main application screen on TelecoAV.

 

FOR TelecoIPO and TelecoCS1K: Access the "Settings" option settings via the Android Menu button while viewing the main application screen.

 

You may also incorporate the comma "," and semi-colon ";" as described in User Administration - General Use Best Practices above.

 

There are four option settings:

1. Dial Extension - Enter the dial string required to reach your Avaya Communication Manager remote access telephone number. This number is typically provided by your system administrator. Example: 4085551212;

2. Dial Local - Enter the dial string required to reach your Avaya Communication Manager remote access telephone number followed by any required access code such as ARS or trunk access code. Example: 4085551212;9

3. Dial Long Distance - Enter the dial string required to reach your Avaya Communication Manager remote access telephone number followed by any required access code such as ARS or trunk access code and any long distance access code required by your carrier. Example: 4085551212;91

4. Dial International - Enter the dial string required to reach your Avaya Communication Manager remote access telephone number followed by any required access code such as ARS or trunk access code. Example: 408551212;9011

 

Examples assume the following:

* Remote access number: 4085551212 (this should be replaced with the number provided by your administrator)

* On-net Extension Dialing: requires no special codes (this information is typical but you should validate with your switch administrator) - hence nothing except semi-colon ";" following the remote access number.

* Local Access: "9"

* Long Distance: 9 + Carrier Access for long-distance dialing 1 - hence "91"

* International Access: 9 + Carrier Access for international dialing 011 - hence "9011"

 

The semi-colon simply leverages standard Android notation to insert a wait which will cause the Android dialer to confirm the dial string. If you do not want the wait, you can alternatively use a pause (comma ",") or nothing at all. You may need to fine tune the amount of delay necessary to support your specific Android device vendor network dialing characteristics.